Event Planning Specialist

3 days ago


Lake Havasu City, Arizona, United States Altitude Trampoline Park Full time
Job Title: Event Planning Specialist

The Event Planning Specialist at Altitude Trampoline Park is responsible for organizing all aspects of birthday parties, including contacting interested individuals, building reservations on POS and scheduling staff. This individual reports to the General Manager.

### Job Responsibilities:
  • Coordinate and manage birthday party requests
  • Create a fun and enthusiastic environment for all guests and staff members
  • Organize and implement birthday activities
  • Supervise and schedule party staff
  • Handle guests' questions and concerns professionally and courteously
  • Maintain reservations and prepare reports
  • Oversee party experience
  • Maintain positive guest experience by using our SMILES philosophy
  • Sources, orders, and maintains inventory of party supplies
  • Maintains open communications with management of scheduled events
  • Develop and implement post-party follow up and referral process
  • Assists and supports front desk staff on all birthday related questions/concerns
  • Operates Point of Sale (POS) system including deposits and party transactions
  • Support sales and marketing plans in collaboration with leadership team
  • Follow safety and incident reporting guidelines


### Qualifications and Skills:
  • Preferred supervisory or management experience in party planning or booking events
  • Familie Entertainment or amusement park background is a plus
  • Workdays, nights, weekends, and holidays as required
  • Must be very organized, detailed oriented, and a strong communicator
  • Professional, "Altitude" attitude and work ethic
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment


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