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Junior Network Engineer

2 months ago

Colorado Springs, Colorado, United States Jacobs Full time

Your Contribution:

Innovating Today. Shaping Tomorrow.

At Jacobs, we are committed to your growth and success. Our endeavors extend beyond mere projects; they embody our collective challenge as human beings. We adopt a thoughtful and collaborative approach in every partnership we engage in.

We strive to challenge conventional thinking and redefine solutions to the world's most pressing issues, transforming ambitious concepts into intelligent solutions for a more interconnected and sustainable future.

Shape your career with a company that motivates and empowers you to excel, enabling you to evolve, develop, and thrive – both now and in the future.

Position Title: Network Engineer

Location: Not specified

Relocation Assistance: Not available

Remote/Telework: Not applicable for this role

Clearance Type: DoD Secret

Shift: Day shift (Monday to Friday)

Travel Requirements: Up to 10% of the time

Key Responsibilities:

The Network Engineer plays a crucial role in supporting the Missile Defense Agency (MDA) through the Integrated Research and Development for Enterprise Solutions (IRES) contract. Responsibilities include:

  • Overseeing all aspects of a continuous 24/7 Global Network Operations Center, collaborating with the MDA GNOSC event team, and executing network technician duties in support of MDA operations.
  • Monitoring the MDA Enterprise Network utilizing tools such as Solarwinds/MicroFocus NNMi.
  • Addressing Remedy Incident Tickets and collaborating with clients to resolve network communication challenges.
  • Coordinating with DISA and DREN to troubleshoot and rectify network circuit issues.
  • Conducting Layer 1 cable troubleshooting and Layer 2 port activations.
  • Providing basic OSPF and BGP troubleshooting as required.
  • Modifying QoS settings to support MDA events.
  • Assisting in basic Firewall troubleshooting under the guidance of senior staff.
  • Researching and documenting network architecture and configurations.
  • Engaging in network, system, and cloud monitoring, incident management, and MDA Cybersecurity.
  • Supporting service maintenance activities, including Change Management coordination.
  • Developing event products and maintaining event baselines.
  • Managing IT incident escalation and ensuring effective communication of status and actions to senior management and the Government customer.
  • Collaborating with GNOSC Watch Officers and leading the GNOSC MST personnel on IT incident management.
  • Participating in Mission Execution Team meetings and supporting Flight Test execution.
  • Acting as a subject matter expert on network transport and service delivery for MDA/IC capabilities.
  • Creating the 'Event Preparedness Checklist' for MA-1 events.
  • Coordinating with other IRES contract teams to ensure timely delivery of work products.
  • Managing the Mission Support Schedule to align CIO assets with event requirements.
  • Working with leadership to meet service levels for IT Services.
  • Adjusting shifts as necessary and providing guidance in dynamic troubleshooting scenarios.
  • Offering post-event recommendations and insights.

Qualifications:

Basic Requirements:

  • One of the following combinations of education and experience: HS Diploma (or GED) with 8 years of general experience; Associate's degree with 6 years of general experience; Bachelor's degree with 4 years of general experience; Master's degree with 2 years of general experience.
  • 5 years of experience in Firewall configuration and troubleshooting across multiple network types (LAN, WAN, VxLAN, SDN) or managing VoIP Telecommunications infrastructures.
  • A current DoD IAT Level II Certification such as CompTIA Security+ CE Certification or higher.
  • An active DoD Secret Security Clearance.

Desired Qualifications:

  • Experience in metrics-based IT Operations and Maintenance (O&M) teams.
  • Familiarity with Remedy and SNMP monitoring tools.
  • Knowledge of ITIL framework and processes, including continual service improvement and change management.
  • Hands-on experience in network engineering, including designing and managing network components.
  • Experience in a network operations center or similar 24/7 IT Operations environment.
  • Understanding of Cybersecurity principles and system/network security analysis.
  • Knowledge of Tier III Information Assurance practices and IT security governance.
  • Ability to communicate effectively with diverse audiences, including VIPs and dignitaries.
  • Familiarity with Quality Assurance/Quality Control Inspection processes.

This position offers a competitive salary range of $86,500 - $111,500 annually, commensurate with experience, education, and relevant certifications.

Our comprehensive health and welfare benefits are designed to support your well-being and future. Typical offerings include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax-saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off, paid holidays, and parental leave.