Customer Service Branch Team Member
3 weeks ago
">">The Automotive Services Representative is responsible for delivering exceptional customer service and ensuring seamless order preparation, loading, unloading, and delivery processes. This role requires a strong understanding of inventory management, warehouse operations, and safety protocols.
">Key Responsibilities
">">• Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
">">• Load and unload products from deliveries
">">• Operate and maintain warehouse vehicles and equipment
">">• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
">">• Process sales transactions accurately and consistently with policies and procedures
">">• Deliver products to the customer in a safe and timely manner
">">• Communicate and cooperate with supervisors and coworkers
">">• Keep a clean and safe working environment and optimize space utilization
">">• Follow quality service standards and comply with procedures, rules, and regulations
">">• Ensure that the stockroom is organized
">">• Operate tinting, mixing, and color matching equipment, as needed
">">">Requirements
">">• Must be at least eighteen (18) years of age
">">• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
">">• Must have a valid, unrestricted Driver's License
">">• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
">">">Preferred Qualifications
">">• Have at least a High School diploma or GED
">">• Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)
">">• Have at least one (1) year of work experience in customer service, retail, or sales
">">">Estimated Salary Range: $17.00 - $21.69 per hour
">">">Benefits
">">As an employee of Sherwin-Williams, you will enjoy a range of benefits, including health insurance, flexible spending accounts, disability coverage, security, retirement, and savings benefits.
">">
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