Commercial Underwriting Team Lead

4 weeks ago


Parsippany New Jersey, United States Berkshire Hathaway GUARD Insurance Companies Full time
Job Summary

Berkshire Hathaway GUARD Insurance Companies is seeking a highly skilled and experienced Small Business Unit Supervisor to oversee a team in underwriting in our Parsippany, New Jersey office.

Key Responsibilities
  • Supervise and oversee staff to ensure high-quality production, quality, and training for both new and existing staff.
  • Provide regular coaching and constructive feedback to staff to enhance their performance and growth.
  • Manage workflow and service levels to ensure timely and efficient processing of submissions.
  • Monitor daily production within the unit to identify areas for improvement and implement corrective actions.
  • Communicate regularly with agents to ensure excellent customer service and build strong relationships.
  • Respond to escalated calls and emails in a timely and professional manner.
Requirements
  • Leadership ability to motivate and guide a team to achieve high-quality results.
  • Strong problem-solving and analytical skills to identify and resolve complex issues.
  • Excellent oral and written communication skills to effectively interact with staff, agents, and other stakeholders.
  • Strong organizational skills to manage multiple priorities and deadlines.
  • Proficient use of computer systems and software to perform underwriting tasks.
  • Attention to detail and accuracy to ensure high-quality work products.
Preferred Qualifications
  • Bachelor's degree or an equivalent combination of education and experience.
  • Prior supervisory experience in insurance or a related field.
  • Strong knowledge of insurance products and underwriting principles.


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