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Hospitality Host

2 months ago

Scottsdale, Arizona, United States The Mission Full time

Job Summary:

The Host/Hostess is the face of The Mission restaurant, welcoming guests and ensuring a high-quality dining experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Guest Service: Greet guests as they arrive, seat them at tables or in the lounge, and ensure their needs are met throughout their visit.
  • Reservations and Seating: Use Open Table to manage reservations, provide accurate wait time estimates, and seat guests in the waiting area.
  • Menu Presentation and Knowledge: Present menus to guests, answer questions about menu items, and make recommendations upon request.
  • Facilities and Quality Control: Ensure the quality of facilities and guest service, including maintaining a clean and welcoming environment.
  • Communication and Teamwork: Work closely with the wait staff to optimize seating and ensure a smooth dining experience.
  • Administrative Tasks: Answer phones, create large party inquiries, and receive and record guests' dining reservations.

Requirements:

  • Open Table Experience: Required for this position.
  • Availability: Daytime and nighttime availability preferred, including holidays.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to multitask.

Benefits:

  • Dental Insurance: Provided for full-time employees.
  • Employee Discount: Enjoy discounts on food and beverages.
  • Flexible Schedule: Opportunities for flexible scheduling.
  • Health Insurance: Provided for full-time employees.
  • Paid Sick Time: Accrued paid sick time.
  • Paid Time Off: Accrued paid time off.
  • Referral Program: Refer friends and family for rewards.
  • Vision Insurance: Provided for full-time employees.
  • Employee Meal: Enjoy meals on duty.