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Mortgage Post-Closing Coordinator

2 months ago

Columbia, Missouri, United States Flat Branch Home Loans Inc Full time
Job Overview

Position Summary:

A Mortgage Post-Closing Coordinator is responsible for overseeing the workflow of post-closing and secondary marketing functions. This role involves managing relationships with investors and ensuring the timely sale of mortgage loans. The coordinator collaborates with in-house servicing teams as necessary for loans retained for servicing. This position works closely with sales personnel, underwriters, processors, closers, and shippers to gather essential documentation for loan delivery, servicing, or purchase.

The Mortgage Post-Closing Coordinator is typically an entry-level or intermediate professional with limited prior experience in the field. They will learn to address problems of limited scope and complexity and engage in developmental assignments that are initially routine and require minimal judgment and decision-making.

In-office attendance is mandatory at our designated location. Remote work is not available for this position.

Key Responsibilities:

  • Monitor the status of loans submitted to investors to facilitate their purchase within the agreed timeframe.
  • Track and manage all commitments with major investors to ensure timely acquisition.
  • Receive and address all loan suspense correspondence from investors.
  • Collaborate with the closing department, post-closing loan shippers, underwriting teams, and loan officers as needed to meet conditions or requested exceptions prior to loan purchase.
  • Prepare daily reports on loan suspension statuses for management review.
  • Retrieve purchase advices from investors daily and distribute them to relevant parties.
  • Generate and send notices to borrowers regarding all Seller/Servicer Transfers.
  • Transfer all necessary certificates and documentation for loans sold to other investors.
  • Complete MERS transfers once loans are purchased by investors.
  • Prepare loan data for servicing system onboarding if retained and assist with any data import queries or discrepancies.
  • Facilitate Ginnie Pool Processing, including collateral release tracking and certification shipments.
  • Respond to requests for information from government agencies to obtain necessary documentation.
  • Obtain required documentation for government-backed loans.
  • Enter loan-level reporting information for compliance purposes.
  • Review and process trailing documents, preparing them for delivery to the appropriate parties.
  • Monitor reports for outstanding trailing documents and collaborate with relevant parties to secure them.
  • Follow up with necessary parties to rectify any deficiencies in final trailing documents as identified by investors.
  • Prepare and/or electronically deliver document packages to third-party auditors.
  • Process incoming insurance correspondence and follow up as needed.
  • Maintain a comprehensive understanding of all systems supporting the closing, shipping, delivery, and purchase of loans.
  • Develop and sustain positive working relationships with internal and external stakeholders.
  • Maintain knowledge of investor requirements and the loan origination system.
  • Assist team members during peak periods and staff absences.
  • Exhibit a willingness to take on additional responsibilities as they arise.

Qualifications:

  • High school diploma or equivalent.
  • Proficient computer skills, including knowledge of Microsoft Office and internet browsers.
  • Ability to operate standard office equipment.
  • Familiarity with modern office practices and procedures, including accurate grammar and record-keeping methods.
  • Strong judgment and ability to handle confidential information.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to independently plan, prioritize, and organize work efficiently.
  • Attention to detail and problem-solving skills are essential.
  • Regular and punctual attendance is required.
  • Flexibility to work overtime if necessary.
  • Ability to work under pressure and adapt to changing circumstances.
  • Prolonged periods of sitting and working on a computer may be required.

Preferred Qualifications:

  • Minimum of 2 years of experience in banking or mortgage-related roles.
  • Prior experience in exception clearing or processing and closing is advantageous.
  • Familiarity with conventional and government loan origination and closing documents.
  • Experience in a paperless environment and knowledge of MERS online system activities.
  • Understanding of loan origination systems, such as Encompass, is preferred.
  • A commitment to building strong working relationships within the organization.
  • A desire to grow and develop a career in the mortgage industry.