Apartment Maintenance Supervisor
3 weeks ago
As a Maintenance Supervisor at Sparrow Partners, you will play a critical role in ensuring the upkeep and maintenance of our Active Adult 55+ communities. Reporting to the Community Manager, this position requires a skilled and detail-oriented individual who can lead a team and maintain a safe and well-maintained living environment for our residents.
Key Responsibilities
- Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members
- Ensure the community meets the Company's standards for show quality by daily inspecting community
- Anticipate, identify and resolve maintenance issues in a timely manner
- Use YARDI to track work orders and make ready progress
- Maintenance of Fire sprinklers, backflow, panel, and alarm compliance including inspections and updated permits
- Lead ongoing property maintenance and improvement plans and assist with quarterly inspections
- Maintain a clean work area, tools, and equipment. Responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company
- Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns
- Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues
Leadership and Collaboration
- Train maintenance staff on procedures, safety standards, and workmanship
- Schedule turn for vacant apartments; inspect vacant and make-ready apartments
- Track and manage all maintenance inventory
- Assist Community Manager with managing a maintenance budget and vendors
- Develop strong personal relationships with our community members
- Achieve high community member satisfaction and promote retention
- Provide hospitable and high-quality service to ensure a memorable experience for all
Requirements
- Has a professional working knowledge of all aspects of maintenance repair and service and a valid driver's license
- Proven experience in HVAC/maintenance repairs preferably in lease ups, multifamily housing, Active Adult, or hospitality environment
- HVAC/Pool Certifications and experience required
- Must have strong plumbing and electrical skills
- Must possess strong attention to detail
- Experience using YARDI or other property management software
- Effective communication skills with an ability to build collaborative partnerships
- Servant leader mindset and passionate about making a difference in other's lives
- Devoted sense of accountability and solution-oriented
- Must have general knowledge of OSHA, ADA, and Fair Housing regulations
- Must have reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required - on call pay available
- Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance
About Sparrow Partners
Sparrow Partners is a leading provider of Active Adult 55+ communities and is committed to creating thriving communities that feel like home. We believe that the unique contributions and perspectives of our employees are the driver of our success and are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. We are proud to be an equal opportunity employer and are committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.
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