Service Technician for Field Operations
2 weeks ago
Field Service Technician - Pennsylvania
DIGI America Inc. is a prominent organization that has been operational since 1974, recognized as the exclusive distributor of the DIGI brand in the United States for supermarket scales and automated wrappers. Our company has progressively broadened its reach across the United States, Central America, and the Caribbean, serving major retail clients.
At DIGI America Inc., we are committed to providing top-notch products and outstanding service, always placing our customers' needs at the forefront.
Position Overview
- Conducting calibration, preventive maintenance, servicing, and repairs on equipment at client locations
- Meeting or surpassing customer service level agreements
- Offering telephone support for DIGI services
- Installing equipment and maintaining necessary records
- Participating in an on-call rotation to support customers
- Working in diverse environments for extended durations and traveling significant distances between sites
- Executing any additional assigned responsibilities
Qualifications
- Preferably an Associate's degree or equivalent experience
- Previous experience in field service is advantageous
- Must possess a valid driver's license and maintain a clean driving record
- Basic knowledge of electrical and mechanical principles
- Strong analytical skills for effective troubleshooting and diagnostics
- Capability to obtain Weights and Measures certification within six months of employment
Travel Requirements
- Travel may be necessary, potentially up to 10% of the time with occasional overnight stays
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