Veterinary Client Support Specialist

2 weeks ago


San Antonio, Texas, United States Ethos Veterinary Health Full time

Are you a compassionate and dynamic individual with a passion for animal care? If you possess a friendly demeanor and thrive in a bustling environment, you may be an ideal fit for the role of Client Service Representative at Ethos Veterinary Health.

About Us:
Ethos Veterinary Health is a leading provider of specialty and emergency veterinary services, dedicated to delivering exceptional care to pets in our community. Our team is committed to enhancing the health and well-being of animals through advanced medical practices and a supportive environment.

Position Overview:
We are seeking a full-time Client Service Representative who will play a crucial role in our operations. This position involves engaging with clients, managing incoming communications, and supporting the overall functionality of our practice.

Key Responsibilities:

  • Handle a high volume of incoming calls using a multi-line phone system.
  • Schedule appointments efficiently to optimize client flow.
  • Utilize office equipment and software to assist in daily operations.
  • Process transactions and manage financial reconciliations.
  • Organize and maintain client records and documentation.

We are looking for individuals who can think on their feet, excel in a fast-paced setting, and effectively manage multiple tasks simultaneously.

Work Schedule:
This is a full-time position with various shifts available, including weekdays, weekend days, and evening shifts.

Qualifications:

  • High school diploma or equivalent is required.
  • Flexibility in scheduling is essential.
  • Previous experience in a medical, veterinary, or dental office setting is preferred but not mandatory.

Work Environment:
This role requires in-person attendance at our facility.

Benefits:
Ethos Veterinary Health offers a comprehensive benefits package, including:

  • 401(k) with employer matching
  • Health, dental, and vision insurance
  • Flexible spending accounts
  • Life insurance
  • Paid time off
  • Retirement plans

Equal Opportunity Employment:
Ethos Veterinary Health is an Equal Opportunity Employer. We value diversity and encourage all qualified applicants to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.



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