IT Operations Engineer

3 days ago


Chicago, Illinois, United States DSN Group, Inc. Full time

We are looking for an experienced IT Operations Engineer to join our team at DSN Group, Inc. in the Chicagoland area.

Job Description

In this role, you will be responsible for providing technical assistance with computer hardware and software, resolving issues via phone, in person, or remote control/access, and onboard new staff with hardware and software.

Key Responsibilities
  • Hardware and Software Support: Assist clients with computer hardware and software issues.
  • Issue Resolution: Troubleshoot and fix problems via phone, in person, or remote control/access.
  • New Employee Onboarding: Set up new employees with necessary hardware and software.
Qualifications
  • Previous Experience: Must have experience in IT, customer service, or related fields.
  • Strong Troubleshooting Skills: Ability to identify and solve problems efficiently.
  • Excellent Communication Skills: Build rapport with clients and maintain a positive attitude.

We estimate the salary for this position to be around $60,000 - $70,000 per year, based on industry standards and the location of Chicagoland.

If you have experience in IT and enjoy working with technology, we encourage you to apply.



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