IT Associate System Engineer

21 hours ago


Chicago, Illinois, United States IT Associates Full time

About IT Associates

We are seeking a highly skilled Senior System/Endpoint Engineer to join our Endpoint Engineering team in Chicago, IL. As a member of the team, you will provide daily support and maintenance of endpoint hardware, operating systems, applications, and associated infrastructure software.

This role involves solving critical business incidents, collaborating with traders, service desk personnel, and other support staff. A strong customer focus, proactive demeanor, ownership attitude, and sense of urgency are essential.

The position consists of 70% project work and 30% maintenance. Your responsibilities will include:

  • Designing and implementing endpoint system infrastructures, applications, and related products, focusing on systems planning, security principles, and software management standard methodologies.
  • Analyzing and resolving complex challenges using a data-driven approach.
  • Applying an engineering approach and automation to enhance service delivery and boost user happiness.
  • Solving software-related issues in high-speed trading environments.
  • Researching new technologies and solutions to optimize workflows.
  • Participating in strategic and tactical meetings as needed, developing and implementing solutions with the team.
  • Participating in an on-call rotation for off-hours support.

Technical Requirements:

  • Proficiency in administering Windows, Linux, and Mac operating systems is a plus.
  • Experience handling users, groups, and computers within Microsoft Entra ID (Azure) and Active Directory (AD), Microsoft M365, and Jamf for MacOS.
  • Demonstrable understanding of virtualization technologies like VMware and Citrix, with knowledge of VSAN, HCI, and node/cluster management.
  • Solid grasp of Windows Server roles such as DNS, DHCP, Group Policy, and File Services.
  • Solid understanding of scripting with PowerShell, VBScript, or Python.
  • Ability to build and deploy standardized Windows images using SCCM OSD, Altiris, and Intune Deployment Services, and package applications for deployment via SCCM and Altiris.
  • Strong experience in technical writing, documentation, and communication skills.
  • Experience with fundamental networking principles, including network switch and router configuration.
  • Relevant certifications like Microsoft, RedHat, and CCNA are advantageous.

Compensation and Benefits

The anticipated hourly rate range for this position is $70-$90 per hour. Actual hourly rate will be based on relevant experience, knowledge, skills, and other factors permitted by law. We offer a range of medical, dental, retirement, and/or other benefits after a waiting period.



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