Retail Team Leader, Long Island
2 weeks ago
Company Background
We are a premier organization that offers a blend of luxury and lifestyle experiences focused on Movement, Nutrition, and Regeneration. Our portfolio includes renowned brands such as Equinox, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels, all dedicated to inspiring our members and employees to achieve their fullest potential. With over 200 locations in major cities across the United States and in international markets, we are committed to excellence.
Our Philosophy
We are devoted to high performance living and embody this in our daily practices. We believe in unlocking the hidden potential within individuals through a transformative approach. Our culture encourages dreaming big, paying attention to details, and striving for 110% effort to provide an exceptional experience for our members. We are trendsetters in fashion, culture, and consumer behavior, fostering a community that supports each other's success with a focus on humility and teamwork.
Position Summary
We are seeking dynamic, innovative, and motivated Retail Shop Managers-on-Duty to join our Equinox team at our advanced locations on Long Island. This role is ideal for individuals eager to make a substantial impact within a thriving organization.
Key Responsibilities:
Sales & Customer Experience:
- Meet and exceed assigned monthly sales targets (individual contribution to overall store goals).
- Mentor and develop Shop Associates in effective sales techniques and understanding key performance indicators.
- Ensure an outstanding customer experience for all visitors to the Shop and Equinox.
- Maintain comprehensive knowledge of all club and Shop services, programs, and products.
Operational Excellence:
- Consistently uphold all loss prevention and inventory management protocols, ensuring team compliance.
- Facilitate understanding of all communication and training materials, ensuring timely completion of operational tasks.
- Assist with the recruitment, training, coaching, and development of Shop staff.
- Support scheduling and shift coverage as directed by management.
Product Presentation:
- Ensure that the Shop and its staff reflect the company’s brand standards through effective merchandising and adherence to dress codes.
- Maintain high standards of cleanliness and organization on sales floors, at cash registers, and in stock areas.
Professional Development:
- Foster effective relationships with colleagues, supervisors, and clients.
- Stay informed about industry trends and practices to promote teamwork and camaraderie.
- Adhere to and enforce all company policies and procedures, supporting company initiatives.
- Communicate effectively and professionally at all levels.
Qualifications:
To excel in this role, candidates should possess the following:
- Demonstrated leadership skills and the ability to follow direction.
- Experience in customer service, preferably in a retail environment.
- Strong work ethic, integrity, and diligence.
- Excellent time management, organizational, problem-solving, and communication abilities.
- Willingness to embrace new techniques and ideas.
- Availability to work a flexible schedule to meet the needs of our retail operations.
Compensation: $18.00 per hour, with opportunities for additional incentives.
Benefits:
As part of the Equinox team, you will enjoy:
- Competitive salary and benefits, along with industry-leading commission opportunities.
- Complimentary Club membership.
- Exclusive perks and incentives for our products and services, including Personal Training, Pilates, Spa, and Shop offerings.
This job description is intended to outline the general requirements for the position and is not exhaustive. Additional responsibilities may be assigned as necessary to ensure effective departmental operations.
Equinox is an equal opportunity employer. All information will be kept confidential in accordance with EEO guidelines.
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