Financial Services Representative

7 days ago


Douglasville, Georgia, United States OneMain Financial Full time
Role Overview

We are seeking a highly skilled Collections Specialist to join our team at OneMain Financial. In this role, you will be responsible for contacting customers to help them resolve their financial obligations by arranging for repayment or settlement of account balances.

The ideal candidate will have excellent communication and negotiation skills, with the ability to work in a fast-paced environment and meet delinquency goals for an assigned branch.

Responsibilities
  • Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
  • Work with customers in a consultative manner, negotiating to resolve account matters
  • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
  • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
Requirements and Qualifications
  • HS Diploma/GED
Preferred Skills and Experience
  • Collections or Customer Service experience
  • Bilingual
About Our Company

OneMain Financial is a leading provider of nonprime consumer loans and credit services. We are dedicated to improving the financial well-being of hardworking Americans by providing responsible access to credit.

We offer a competitive salary, plus incentives, and a comprehensive benefits package including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and more.



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