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Customer Service Representative

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Eugene Oregon, United States Envoy Air Inc. Full time
About Envoy Air Inc.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our airport team, you will be responsible for providing exceptional customer service to our passengers, ensuring a seamless check-in and ticketing experience.

Key Responsibilities
  • Provide courteous, efficient, and friendly service to customers
  • Utilize reservation/ticketing software to rebook itineraries and issue boarding passes
  • Load, unload, and sort freight, mail, and baggage in a safe manner
  • Ability to work in a fast-paced environment with varying shifts and schedules
  • Meet or exceed performance standards and goals
Requirements
  • High school diploma or equivalent required
  • Valid driver's license required
  • Ability to pass a pre-employment drug screen and background check
  • Authorized to work in the U.S. without sponsorship
What We Offer
  • Competitive hourly rate
  • Comprehensive benefits package
  • Opportunities for career growth and development
  • Flexible scheduling and overtime opportunities

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.