Customer Service Representative

4 weeks ago


Appleton, Wisconsin, United States U.S. Venture Full time
Job Summary

U.S. Venture is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our call center, you will provide best-in-class service to our customers nationwide, utilizing your knowledge of U.S. AutoForce products to solve problems and provide support.

Key Responsibilities
  • Engage with customers to understand their needs and provide solutions
  • Analyze customer and warehouse data to optimize delivery times and product availability
  • Process customer orders efficiently and accurately
  • Partner with warehouse operations to ensure seamless product logistics
  • Utilize problem-solving skills to resolve customer questions and concerns
  • Stay up-to-date on product knowledge and industry trends
Requirements
  • 2+ years of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficient in multiple software programs, including Excel and order management systems
What We Offer

U.S. Venture is an equal opportunity employer that values diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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