Dining Experience Associate

1 month ago


Philadelphia, Pennsylvania, United States Menus and Venues Full time
Job Title: Dining Experience Associate

At Menus and Venues, we're seeking a skilled Dining Experience Associate to join our team. As a key player in providing exceptional customer service, you'll be responsible for creating a welcoming store environment and ensuring a positive dining experience for our customers.

Key Responsibilities:

  • Establish warm and sincere contact with each customer, providing personalized attention and care.
  • Deliver exceptional customer service, adhering to professional standards and exceeding customer expectations.
  • Process cash and credit card transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail.
  • Collaborate with team members and supervisors to address any issues, ensuring seamless communication and a positive team dynamic.
  • Maintain a clean and organized dining room, adhering to health, safety, and sanitation guidelines.
  • Ensure menu boards are accurate and clean, providing customers with clear and concise information.
  • Prepare and serve high-quality food and beverages consistently, meeting our standards for quality and presentation.
  • Follow health, safety, and sanitation guidelines, maintaining a clean and safe environment for customers and team members.
  • Remain calm and composed during high-volume periods, providing a positive and welcoming experience for customers.

Qualifications:

  • Excellent customer service skills, with a focus on providing personalized attention and care.
  • Clear communication and attention to detail, with the ability to work efficiently in a fast-paced environment.
  • Ability to work collaboratively with team members and supervisors, maintaining a positive team dynamic.
  • Good motor skills and ability to work standing for extended periods.
  • Punctual and reliable for scheduled shifts, with a strong commitment to attendance and punctuality.

The Perks:

Menus and Venues offers comprehensive Perks & Benefits, including medical, dental, vision, PTO, employee discounts, and retirement savings. Benefit eligibility may vary. Visit our website for more information.

EEO Statement:

At Menus and Venues, we value diversity and are committed to creating an inclusive environment. We provide equal employment opportunities to all employees and applicants without discrimination based on various characteristics. Our goal is to promote a safe, fair, and respectful workplace for all.



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