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Residential Sales Associate

2 months ago

Brooklyn, New York, United States Trane Technologies Full time

At Trane Technologies, we're a team that dares to challenge what's possible for a sustainable world. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We're committed to creating innovative climate solutions for buildings, homes, and transportation.

What's in it for you:

  • We offer a comprehensive benefits package that includes health insurance, holistic wellness programs, and generous incentives.
  • Our family building benefits include fertility coverage, adoption/surrogacy assistance, and paid parental leave.
  • We provide educational and training opportunities, as well as tuition assistance and student debt support.
  • Our 401K match is up to 6%, plus an additional 2% core contribution, for a total of up to 8% company contribution.
  • We offer paid time off, including volunteer and parental leave support.

Job Responsibilities:

  • Engage with customers to identify their needs, respond to inquiries, and offer timely quality solutions to their HVAC Parts & Supply needs.
  • Maintain current knowledge of Trane products, offerings, and promotions to partner with customers and grow sales.
  • Execute quote and order management processes with high accuracy to expedite the fulfillment process and ensure customer satisfaction.
  • Assist with warehouse/inventory management work as needed, including cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, inventory control & bin location.

Requirements:

  • GED or High School Diploma required.
  • Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • Minimum of 2 years of inside sales, retail, or related experience; HVAC sales/knowledge and a mechanical aptitude is beneficial.
  • Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
  • Bilingual preferred.

Compensation:

  • Salary: From $55,500 and up based on experience.
  • Monthly incentive plan of 15%.