Senior Service Mapping Specialist

1 week ago


Chicago, Illinois, United States The Dignify Solutions LLC Full time

The Dignify Solutions LLC is seeking a highly skilled Senior Service Mapping Specialist to join our cloud solutions group. As a key member of our team, you will be responsible for designing and implementing complex ServiceNow configurations to meet the needs of our clients.

About the Role:

We are looking for a professional with expertise in ServiceNow Service Mapping, Pattern Designer, and CMDB implementation. You should have a strong understanding of IT service management principles and practices, as well as experience working with various technologies, including ETL/Batch & Cloud-based applications.

Responsibilities:

  1. Design and implement ServiceNow patterns to achieve complete and accurate discovery of infrastructure components and application services.
  2. Work closely with other technology SMEs to build and maintain accurate application service maps.
  3. Develop custom solutions using ServiceNow's platform to meet the specific needs of our clients.

Requirements:

  • Minimum 2 years of experience in ServiceNow implementation, preferably as a Certified Implementation Specialist - Service Mapping.
  • Excellent knowledge of infrastructure components, such as network, database, and storage.
  • Strong communication and problem-solving skills.

What We Offer:

  • A competitive salary range: $125,000 - $185,000 per year, depending on experience.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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