Restaurant Shift Leader
2 weeks ago
Job Location
Bonney Lake, WA
Position Type
Full Time
Education Level
High School
Salary Range
$20.00 - $22.00 Hourly
Travel Percentage
None
Job Shift
Any
Job Category
Entry Level
Job Description
Assistant Manager
Reports to: Restaurant General Manager
FLSA status type: Non-Exempt Full-Time Hourly
Position Overview
Ambrosia QSR is seeking a skilled Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, leading a high-performing team, and driving business results. If you have a passion for delivering outstanding customer service, leading by example, and driving business growth, we want to hear from you
Key Responsibilities
Profitability
- Ensure all food is prepared to company standards and safety protocols are followed.
- Manage inventory, labor, and cash handling to drive profitability.
- Monitor and control food costs, labor costs, and other expenses to achieve business objectives.
- Provide exceptional guest service, ensuring every guest has a positive experience.
- Resolve guest complaints in a professional and timely manner.
- Monitor guest feedback and make recommendations for improvement.
- Recruit, train, and develop team members to achieve business objectives.
- Lead by example, demonstrating a positive attitude, and a commitment to excellence.
- Monitor team performance, providing coaching and feedback to improve results.
- Ensure all food safety regulations are followed, and safety protocols are in place.
- Manage inventory, ordering, and receiving to ensure adequate stock levels.
- Monitor and control equipment maintenance, repairs, and replacements.
- High School Diploma or equivalent required.
- 1-2 years of direct food/retail management experience preferred.
- Ability to communicate effectively with team members, guests, and management.
- Strong leadership and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Competitive hourly rate.
- Opportunities for career growth and advancement.
- Flexible scheduling.
- Medical, dental, and vision benefits.
- 401(k) and Roth retirement savings plans.
- Monthly and quarterly operations bonuses.
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