IT Support Services Expert
7 days ago
We are seeking an experienced Technical Support Specialist to join our team at Orlando Business Technology Experts, Inc. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer service and resolving technical issues related to computer hardware and software.
Responsibilities:
- Provide technical support to our clients via phone, email, and in-person
- Analyze and resolve technical issues related to computer hardware and software
- Install and configure new computer systems and software
- Maintain and repair existing computer systems and software
- Stay up-to-date with the latest technology trends and advancements
Requirements:
* Associate degree in a technical field with 2+ years' experience or an ideal candidate working on or completed their four-year degree in Technology
* Problem-solving and troubleshooting skills
* Reliable transportation
* Excellent phone and communication skills
* Knowledge of computer software and hardware
* Network, switch, and router experience
* In-depth knowledge of Windows 7, 10/11, Office 365
* Windows Server 2016, 2019, and 2022 knowledge
* Maintenance and repair of computer hardware and software
What We Offer:
* Competitive salary range: $45,000 - $60,000 per year
* Opportunities for career growth and advancement
* Collaborative work environment with experienced professionals
If you are passionate about delivering exceptional customer service and staying ahead of the curve when it comes to technology, please apply today
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