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WhiteWater Express Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Car Wash Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and efficient car wash experience, and contributing to the overall success of our business.
Key Responsibilities:- Customer Service: Provide friendly and attentive service to customers, responding to their needs and resolving any issues in a timely and professional manner.
- Car Wash Operations: Safely guide customer vehicles into the wash tunnel, ensuring a smooth and safe experience every time.
- Team Collaboration: Work closely with colleagues to achieve team goals, share knowledge, and provide support when needed.
- Problem Solving: Identify and resolve customer and employee issues in a prompt and effective manner.
- Vehicle Safety: Ensure the safe handling of customer vehicles, adhering to all safety protocols and procedures.
- Staffing: Assist with staffing needs, including recruitment, scheduling, and team development.
- Team Spirit: Demonstrate a strong commitment to teamwork, collaboration, and mutual respect.
- Customer Service Passion: Show a genuine enthusiasm for delivering exceptional customer service and ensuring customer satisfaction.
- Challenge Seeker: Be eager to take on new challenges, learn from experiences, and adapt to changing situations.
- Outdoor Adventurer: Be comfortable working outdoors in various weather conditions and able to handle the physical demands of the role.
- Physical Readiness: Possess the physical ability to lift 50 pounds and perform the duties of the role.
- Reliable and Adaptable: Demonstrate flexibility in your schedule and a commitment to meeting the needs of our customers and team.
- Leadership Mojo: Possess proven experience in staff development and leading teams, with a mix of hourly and salaried employees.
- Car Wash Attendant
- Shift Leader
- Assistant Manager
- General Manager
- Maintenance Technician
- Area Director