Sales and Install Coordinator
4 weeks ago
Sales and Install Coordinator
Petra Heating & Air Conditioning, Inc. is seeking a highly organized and detail-oriented Sales and Install Coordinator to join our team. As a Sales and Install Coordinator, you will be responsible for coordinating the day-to-day scheduling operations of the Sales and Installation Departments.
Key Responsibilities:
- Creation of department job files
- Contacting customers regarding scheduling issues
- Scheduling subcontractors and inspections
- Ensuring jobs are ready for installation
- Coordinating communication between Comfort Consultants, installers, project managers, customers, vendors, and the office
Requirements:
- Excellent customer service skills
- Strong organization skills
- Strong attention to detail
- Ability to motivate and encourage others
- Strong communication skills, verbally and in writing
- Strong active listening skills
- Quality phone presence
- Compassionate, heartfelt caring for clients and fellow team members
- Embraces change
- Exhibits high energy
- Timely in all work
- Applies good judgment
- Competitive spirit
- Team player
- Ability to follow directions and written processes/procedures
- Ability to multi-task effectively
- A minimum of 1-year customer service experience or equivalent education
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Preferred Qualifications:
- Marketing experience
- 2+ years customer service experience
- 3+ years in a professional office with increasing responsibility
- AA or higher degree
We offer a competitive salary, medical benefits, dental benefits, vision benefits, 2 weeks of paid vacation, 8 paid holidays, 401k with company match, and paid training days.
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