Sales Associate
1 week ago
We're looking for a Seasonal Sales Associate to join our team. As a Sales Associate, you will be responsible for meeting customer needs through solution-oriented and forward thinking. You will create positive impressions with customers by bringing your best self to work through elevated, sophisticated, and appropriate business attire consistent with Coach's guide to style.
You will demonstrate Coach's Selling and Service expectations at all times, flexing your personal selling techniques to contribute to overall store financial results. You will also demonstrate persuasive, confident, friendly, and genuine service skills and selling behaviors, working with multiple customers simultaneously and breaking away as appropriate.
You will follow up with customers consistently and genuinely to influence/close the sale, being sensitive to customers' needs and tailoring your approach by reading cues. You will ensure all daily tasks are completed without negatively impacting service or Coach standards.
Workplace and EnvironmentYou will create enthusiasm and positivity for a shared vision and mission, fostering an environment of teamwork, trust, and collaboration with peers, customers, and supervisors. You will demonstrate confidence when working with customers, taking initiative and having a high-level of ownership and accountability for individual results.
You will welcome feedback and adapt behaviors as appropriate, representing Coach as a brand ambassador at all times. You will be adaptable and flexible to change, maintaining a calm and professional demeanor at all times.
You will handle and offer solutions to customer issues appropriately and involve a manager when necessary, promoting and endorsing a team selling environment.
OperationsYou will complete daily operational tasks, including maintaining the store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner. You will adhere to all retail policies and procedures, including POS, Operations, and Loss Prevention procedures.
You will replenish inventory on the sales floor as needed and process shipments as needed.
Additional RequirementsYou will have the ability to communicate effectively with customers and team, with mobility to maneuver the sales floor and stock room to provide and support customer service. You will be able to reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties.
You will be able to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
You will be able to work a flexible schedule to meet the needs of the business during Thanksgiving weekend.
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