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Restaurant Operations Manager

2 months ago

Greenwood, South Carolina, United States BBWI Investments Full time
{"title": "Restaurant Operations Manager", "content": "

Restaurant Operations Manager


About the Role:


As a Restaurant Operations Manager at BBWI Investments, you will be responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. You will be accountable for the Drive-In and its operations, including:



  • Assisting the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
  • Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
  • Managing a profit and loss statement to exceed expectations every week, month, and year
  • Swiftly resolving employee concerns with a thoughtful approach
  • Celebrating team successes and coaching for better performance
  • Setting expectations and providing clear and continuous feedback
  • Creating an upbeat positive atmosphere during the shift that makes work fun
  • Helping employees understand the big picture and their role by sharing the why behind tasks
  • Understanding how to use metrics to evaluate Drive-In performance and assist with necessary improvements
  • Maintaining and enforcing SONIC safety and sanitation standards
  • Relentlessly complying with all federal, state, and local laws and regulations

Requirements:



  • Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
  • High standards for self and the team
  • Positive attitude, especially during rushes or stressful situations
  • Resiliency – trying different approaches to solve a problem; working to get better every day
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Excellent leadership and communication skills
  • Associate's degree in Business or related field preferred (subject to franchise discretion)
  • Willingness to work irregular hours, including nights, weekends, and holidays

Important Information:


As required by applicable law, BBWI Investments will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.


Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.


You are applying for work for a franchisee (BBWI Investments) of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.


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