Sales Associate

1 month ago


Charles City, Virginia, United States Rack Room Shoes Full time
Job Title: Sales Associate

Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales and work goals.

Key Responsibilities:
  • Provide excellent customer service by being aware of and practicing company service standards.
  • Maintain awareness of all current sales promotions and effectively communicate them to customers.
  • Develop and maintain necessary product knowledge and fitting skills to assist customers in making informed purchasing decisions.
  • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor as needed.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
Requirements:
  • Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
  • Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of the policies and procedures.
  • Basic visual merchandising skills and an understanding of the Store Presentation Standards.
About Rack Room Shoes:

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.



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