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Guest Services Representative

2 months ago

Fayetteville, North Carolina, United States Crain Automotive Team Full time
Receptionist Role

We are in search of a dedicated Receptionist to manage our front desk activities and perform a variety of administrative responsibilities on a daily basis.

Key Responsibilities:

  • Welcome and assist guests as they arrive at the office
  • Guide visitors to the correct locations
  • Handle incoming telephone inquiries
  • Ensure the reception area is tidy and well-organized
  • Provide precise information in-person, via phone, and through email
  • Manage incoming mail and packages
  • Support clerical duties such as filing, copying, and faxing

Required Qualifications:

  • Strong phone communication skills
  • Familiarity with office machinery
  • Professional appearance and attitude
  • Excellent written and verbal communication skills
  • Ability to think critically and take initiative
  • Outstanding organizational abilities
  • Capability to manage multiple tasks and prioritize effectively
  • Customer service-focused approach
  • Spanish language proficiency is a plus

Benefits:

  • 401K plan with employer matching
  • Comprehensive health, dental, and vision insurance
  • Life insurance coverage

At Crain Automotive Team, we pride ourselves on being the largest family-owned dealership group in Arkansas. Our mission is to provide an exceptional vehicle shopping experience, certified automotive services, and a diverse selection of recreational vehicles. With multiple locations across Northwestern and Central Arkansas, we are continually looking to grow our team. If you are passionate about delivering outstanding customer service, we welcome you to consider joining our vibrant team.