State Director of Operations

7 days ago

Tempe, Arizona, United States Trulieve Full time

State Director of Operations

Location: Onsite / Must live in or be willing to relocate to Arizona

Reports to: COO

Travel: 50%+

Position Summary:

The primary responsibility of the State Director is to drive revenue, grow Trulieve's market share, and improve gross margin while ensuring high product quality and sufficient supplies to support business growth. The State Director directs all Trulieve's operational activities across business lines in the assigned state or region. This role involves leading a cross-functional team that includes retail, marketing, IT, HR, and state-related cultivation facilities. The State Director plays a crucial role in ensuring that the organization's mission and goals are achieved within the state, providing leadership, strategic direction, and operational oversight.

Key Responsibilities:

  • Develop and implement strategic plans that align with the organization's overall goals and objectives.
  • Lead all activities across the state, ensuring the execution of operational plans, national strategies, and state activities.
  • Oversee pricing and new product introductions in the state/region for wholesale and retail, with regular competitive analyses.

Cultivation Management:

  • Oversee state-specific cultivators, processors, dispensaries, and wholesale partners. Frequently and consistently visit state/regional facilities. Facilitate compliance spot checks on every visit (inventory, SOPs, cash, tags, etc.).

Budget Management:

  • Prepare, manage, and monitor the state budget. This includes allocating resources efficiently, ensuring financial accountability, and achieving cost-effectiveness.

Team Leadership:

  • Lead and manage a team of employees, including hiring, training, performance evaluation, and fostering a positive work environment.
  • Ensure managers across all business lines are experts in state and site regulatory requirements and can facilitate successfully passing state inspections.
  • Work collectively and respectfully with employees at all levels within the organization.

Regulatory Expertise:

  • Serve as the state/regional expert on regulatory compliance for all business lines in the territory (Cultivation, Processing, Retail, Delivery).
  • Maintain relationships with state banks and manage cash pickups/deliveries in partnership with accounting, treasury, and finance.
  • Maintain relationships with all state regulators/inspectors.
  • Assist with auditing in partnership with the corporate licensing and compliance department.
  • Ensure state compliance training manuals and required trainings are up to date in partnership with learning and development, compliance, and management teams.
  • Ensure regular maintenance on all equipment and utilities is performed in partnership with relevant departments and managers.

Stakeholder Management:

  • Work closely with Executives, Directors, and VPs of business lines to influence success in the assigned territory.
  • Communicate with the corporate marketing department to ensure implementation with state managers.

Additional Duties:

  • Perform additional duties as assigned by management.

Requirements:

  • Prior executive-level operations experience in a similar role.
  • Previous cultivation experience is preferred.
  • Proven success in building businesses in fast-paced, highly regulated, competitive environments.
  • Excellent interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
  • Detail oriented with an eye on process optimization.
  • Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
  • Excellent communication skills and leadership both verbally and through written media.
  • Must be able to manage constructive criticism and guidance and offer the same to others in the department.
  • Ability to articulate job goals in a manner they are completed effectively the first time.
  • Through extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above. Must have the ability to push, pull, or lift if relevant to job duties listed above.
  • Environmental Requirements and Exposure, depending on work location.

Education:

  • Bachelor's Degree is preferred.

The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Trulieve management.

Why Trulieve:

At Trulieve, we create life-enhancing experiences in the communities we serve, navigating our business lines with excellence, and dedicating ourselves to shaping the future of cannabis. As a team that connects, enlightens, and empowers, Trulieve is looking for leaders who are inspired by our vision and wish to grow with us as we continue our national expansion. If you too would like to improve people's lives, we would like to learn more about you.

The Trulieve Way is defined by our people. We are committed to our values and have created a culture of trust, but we also remember to have fun. Here are a few more reasons why Trulieve is a great place to be:

  • Competitive pay and total compensation packages
  • Attractive benefits and incentive stock option plan
  • Paid time off and employee rewards
  • Professional growth and employee engagement initiatives

We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Trulieve's success. We encourage talented people from all backgrounds to join us.

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