Clerical Operations Coordinator
3 weeks ago
">We are a dynamic staffing agency providing top talent to our clients.As a valued member of our team, you will play a critical role in ensuring seamless order management and exceptional customer service.
Salary: $21.00 per hour
This is a full-time position working Monday-Friday, 8am-5:30pm.
About the Job
In this exciting Clerical/Customer Service role, you will be responsible for:
- Timely and accurate order entry and management using ERP/MRP/WMS systems (Microsoft Dynamics 365 a plus)
- Monitoring orders from receipt to delivery at customer locations
- Promoting effective communication with customers via phone, email, and Teams
- Multitasking and prioritizing demands to meet deadlines
- Collaborating with cross-functional teams to ensure successful order fulfillment
- Responding promptly to customer inquiries and resolving issues timely and accurately
- Managing customer data and specifications with precision
- Updating SharePoint spreadsheets as required
Requirements and Qualifications
To succeed in this role, you will need:
- Experience in order entry and management with ERP/MRP/WMS systems (Microsoft Dynamics 365 an asset)
- Strong professional communication skills via email, phone, and Teams
- Ability to multitask and prioritize work effectively
- Familiarity with manufacturing or production processes
- A proven track record of problem-solving
- Excellent customer service skills
- Demonstrated ability to work collaboratively as part of a team
- Good follow-up and follow-through skills
- Experience with Teams and/or Zoom chat/meetings
Location
This role is based in Jackson, GA, with a competitive salary of $21.00 per hour.
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