Sales Associate

1 month ago


Étreux, Hauts-de-France, United States Wolford America Full time
Job Summary

We are seeking a talented Sales Associate to join our team at Wolford America. As a Sales Associate, you will be responsible for promoting sales by providing excellent customer service, using professional product presentations, sales techniques, and product knowledge.

Responsibilities:

Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

Achieve given sales and KPI targets through initiating cross-selling and add-ons

Maintain Client Book & actively gain new customers for database

Operations:

Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines

Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise

Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, restroom, etc.

Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

Handle the POS and cash system

Maintain cash handling records, reports, and opening and losing procedures

Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports

Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

Safeguard company property and enforce loss prevention standards

Possible Key holding responsibilities

Qualifications:

Previous experience in a Luxury retail environment preferred

Experience in Woman's ready to wear highly desired

Proficiency with POS systems

Exceptional customer service skills to address inquiries and resolve issues promptly

Benefits and Perks:

Wolford offers all employees a clothing allowance, pooled commission, employee discount, and 401K

About Us:

Wolford is the essence of luxury on your skin. Honoring our heritage for knitting expertise, we strive for an innovative selection that complement the world's finest legwear, providing an aesthetical comfort and tailored customer experience. Ever evolving, we constantly exceed expectations and grow profitably with a desirable and innovative brand. We are proud of the unique skills of our employees and our presence around the globe. Together, we are building a company that inspires our people to reach their potential, achieve our goals and share our success.


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