Patient Service Representative
4 weeks ago
About Us
Kubat HealthCare is a healthcare organization dedicated to providing exceptional patient experiences.
Job Overview
We are seeking a skilled Patient Service Representative to join our team. This role will be responsible for creating a welcoming environment for patients and guests, ensuring their needs are met with professionalism and care.
Responsibilities
- Greet respiratory patients, customers, and visitors in a friendly and professional manner in person and over the phone.
- Process customer payments and credit transactions accurately and efficiently.
- Assist in resolving patient and customer concerns and issues in a timely and satisfactory manner.
- Maintain the neat and clean appearance of the respiratory showroom and work area, adhering to high standards of hygiene and safety.
Requirements
- 1-2 years of office experience in a related field.
- Excellent customer service skills, with the ability to communicate effectively with diverse groups.
- Organized and great time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to understand insurance coverage guidelines for respiratory durable medical equipment.
- Working knowledge of Microsoft Office: Outlook, Word, Excel.
What We Offer
A competitive salary range of $40,000 - $55,000 per year, depending on experience.
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