Customer Service Representative

4 weeks ago


Akron, Ohio, United States Glisel Jimenez Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Responsibilities
  • Establish and maintain strong relationships with clients through regular communication and follow-up
  • Conduct needs-based reviews to identify client needs and provide recommendations for insurance and financial services
  • Develop and implement sales strategies to meet or exceed sales targets
  • Provide exceptional customer service and support to clients
  • Collaborate with internal teams to ensure seamless delivery of services
Requirements
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong analytical and problem-solving skills
  • Proficiency in computer software and technology
What We Offer
  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Comprehensive training and development programs
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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