Customer Experience Expert
1 day ago
We are seeking a dynamic and passionate individual to join our team as a Customer Experience Expert. As a key member of our Residential Service team, you will be responsible for delivering exceptional customer service, ensuring seamless communication between customers and technicians, and driving revenue growth through effective call handling.
With a strong focus on teamwork and collaboration, you will work closely with our technicians to resolve customer issues, schedule appointments, and manage technician routing. Your excellent communication skills, both written and verbal, will enable you to build trust with customers, diffuse conflicts, and maintain a professional demeanor in high-pressure situations.
To succeed in this role, you should possess excellent problem-solving skills, be able to multitask, and think critically to respond quickly to customer inquiries. Your ability to adapt to new technologies and processes will also be essential in driving efficiency and improving performance.
The ideal candidate will have prior experience in a call center environment, preferably with a background in plumbing, HVAC, or electrical services. A strong understanding of Nexstar and Service Titan software is a plus, but not required. We offer a competitive salary of $18-$22 per hour, paid time off, holidays, 401K retirement plan, medical reimbursement, and employer-paid life insurance.
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Residential Customer Experience Expert
1 day ago
Middle Island, New York, United States NH Ross Inc Full timeWe're seeking a Residential Customer Experience Expert to join our team at NH Ross Inc. As a dispatcher/customer experience expert, you'll be responsible for working closely with customers to determine their needs and provide a 5-star customer service experience.This is an exciting opportunity to work in a fast-paced environment where your work will have a...
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Customer Service Expert
1 day ago
Middle Island, New York, United States NH Ross Inc Full timeUnlock a Dynamic Career OpportunityWe are seeking an energetic and passionate individual to join our team as a Dispatcher/Customer Experience Expert at N H Ross Inc. This exciting role offers the chance to work in a fast-paced environment where your work will have a real impact on your community.NH Ross is Long Island's fastest growing residential HVAC,...
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Middle Island, New York, United States NH Ross Inc Full timeBecome a Key Player in Our Home Services TeamN H Ross Inc. is a premier home services company seeking an experienced individual to fill the role of Dispatcher/Customer Experience Expert. This position offers a challenging opportunity to work in a dynamic environment and make a real difference in your community.As a Dispatcher/Customer Experience Expert,...
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Customer Service Representative
1 day ago
Middle Island, New York, United States NH Ross Inc Full timeAbout NH Ross IncNH Ross is a premier home services company with over 53 years of experience. We are seeking an energetic and driven individual to join our team as a Dispatcher/Customer Experience Expert.
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Customer Experience Expert
1 week ago
Staten Island, New York, United States AlienVault Full timeYour Career with UsAs a Retail Sales Consultant at AT&T, you'll have the opportunity to build a successful career in sales. You'll work with a team of experienced professionals who are passionate about delivering exceptional customer experiences. You'll also have access to ongoing training and development opportunities to help you grow and succeed in your...
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Guest Experience Expert
3 days ago
Staten Island, New York, United States Target Full timeGuest Experience Expert Job DescriptionAs a Guest Experience Expert, you'll play a vital role in creating a welcoming atmosphere for our guests. Your primary responsibility will be to provide exceptional customer service, process transactions, and maintain store displays. This is a seasonal position that requires flexibility and adaptability.Key...
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Long Island Service Expert
3 weeks ago
Middle Island, New York, United States N H Ross Inc Full timeWe're excited to offer a challenging and rewarding role for a talented individual to join our team as a Customer Service Representative at N H Ross Inc. on Long Island! In this position, you will be responsible for managing a high volume of phone calls, resolving customer complaints, and providing exceptional customer service. If you have a passion for...
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HVAC and Plumbing Service Coordinator
1 day ago
Middle Island, New York, United States NH Ross Inc Full timeNH Ross Inc is a growing residential HVAC, Plumbing and Electric Service and Install company looking for an experienced and skilled dispatcher/customer experience expert to join our team.In this role, you'll be responsible for managing technician routing and location in the field, prioritizing top sales and service opportunities to meet daily revenue goals....
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Customer Experience Manager
3 days ago
Staten Island, New York, United States P.A.C. Plumbing, Heating, & AC Full timeP.A.C. Plumbing, Heating, & A/C seeks an experienced Office Manager to oversee daily operations and drive customer satisfaction. As a key member of our team, you will be responsible for evaluating customer calls, prioritizing jobs, and communicating effectively with technicians.About Us:As an equal opportunity employer, we offer a dynamic work environment,...
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Customer Experience Director
2 hours ago
Staten Island, New York, United States PAC Plumbing, Heating, & AC Full timeBenefits and PerksCompetitive salary: approximately $65,000 per year.Comprehensive benefits package.Paid time off for holidays and vacations.Opportunities for professional growth and development.A supportive and dynamic work environment.About Us:PAC Plumbing, Heating, & A/C is a family-owned business dedicated to providing exceptional service to our...
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Customer Service Experience Coordinator
42 minutes ago
Coney Island, New York, United States beBee Professionals Full time $30,000 - $45,000In today’s fast-paced business landscape, delivering exceptional customer experiences is crucial for driving growth and retention. As a dedicated Customer Service Experience Coordinator with beBee Professionals in Coney Island, you will play a pivotal role in providing world-class support to our valued customers.Key Responsibilities:Respond promptly to...
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Retail Customer Experience Specialist
3 weeks ago
Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full timeAbout the JobWe are looking for a Retail Customer Experience Specialist to join our team at our Grand Island Blvd location in Grand Island, NY. This is a part-time opportunity that offers a competitive hourly rate of $15.00-$16.50 per hour.As a Customer Experience Specialist, you will be responsible for creating a positive experience for our guests by...
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Customer Experience Ambassador
3 weeks ago
Staten Island, New York, United States Alamo Drafthouse Full timeJob SummaryWe are seeking a skilled Customer Experience Ambassador to join our team at Alamo Drafthouse Cinema. As a Guest Attendant, you will be the face of our company, providing exceptional service and ensuring every guest has an awesome experience.About the RoleThis is a unique opportunity to work in a fast-paced environment where you will be responsible...
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Sales and Customer Experience Associate
7 days ago
Staten Island, New York, United States Chico's Full timeJob DescriptionThe Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations. This includes ensuring a great customer experience and maximum profitability.
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Home Health Aide Specialist
3 weeks ago
Staten Island, New York, United States Expert Home Care Full timeExpert Home Care is seeking dedicated Home Health Aides to provide exceptional patient care and support in various settings.Job SummaryWe are looking for compassionate individuals to join our team as Home Health Aides. As a Home Health Aide, you will work closely with patients to ensure their physical and emotional well-being.Key ResponsibilitiesProvide...
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Physical Therapy Specialist
3 weeks ago
Middle Island, New York, United States Quantum Rehab and Nursing Full timeQuantum Rehab and Nursing: A Rewarding Career OpportunityWe are seeking a highly skilled Physical Therapist to join our team at Quantum Rehab and Nursing, a leading provider of healthcare services. This is an excellent opportunity for a motivated and compassionate individual to make a meaningful difference in the lives of our patients.About the Role:This...
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Nutrition Expert
3 days ago
Grand Island, New York, United States Elderwood Full timeAbout Elderwood at Grand IslandElderwood at Grand Island is a leading provider of long-term care and rehabilitation services, committed to delivering exceptional patient experiences. We are seeking a highly skilled Nutrition Expert to join our team.
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Customer Experience Ambassador
3 weeks ago
Staten Island, New York, United States Bloomin' Brands, Inc. Full timeBloomin' Brands, Inc. is an equal opportunity employer and values diversity in the workplace.Our goal is to create a great place to work where people can be proud of what they do, have fun, and value each other.As a Server Support, you will enhance each guest's day with friendly, prompt, and attentive service. Your authentic personality and keen...
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Retail Sales Representative
3 weeks ago
Middle Island, New York, United States Walmart Full timeAbout the JobAs a Sales Associate at Walmart, you'll be part of the General Merchandise team, responsible for delivering exceptional customer service and sales experience. Key responsibilities include:Reviewing customer orders, locating and selecting merchandise on the salesfloor;Ensuring customer orders are filled accurately;Servicing customers with a...
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Athlete and Customer Advocate
3 weeks ago
Staten Island, New York, United States NIKE Full timeAthlete and Customer Advocate - Nike Retail SalesJoin our team as a Nike Retail Associate and become an ambassador for our brand. With an estimated annual salary of $37,840, you will have the opportunity to make a real impact on customers' lives while growing your own skills and expertise. In this role, you will be responsible for:Creating a welcoming and...