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Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team at Hills Bank. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various channels, including telephone, email, and chat.
Key Responsibilities
Provide superior service to customers, responding to their inquiries and requests in a timely and professional manner.
Maintain excellent knowledge of our products and services to effectively answer customer questions and identify sales opportunities.
Identify and resolve customer problems and concerns in a fair and timely manner, following established policies and procedures.
Maintain the security and confidentiality of customer accounts and information.
Requirements
High school diploma required; associate's or bachelor's degree preferred.
1-2 years of experience in a related position preferred.
Strong communication and problem-solving skills, with the ability to work independently and as part of a team.
Proficiency in computer skills and office equipment.
What We Offer
Hills Bank offers a comprehensive and competitive benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
