Pharmacy Technician
3 weeks ago
We are seeking a highly skilled Pharmacy Technician to join our team at Knipper HEALTH. As a Pharmacy Technician - Data Entry Specialist, you will play a critical role in the coordination and processing of patient medication orders.
Key Responsibilities- Verify patient information and medication orders to ensure accuracy and compliance with regulatory requirements.
- Enter new and refill prescription orders into our system, ensuring timely and efficient processing.
- Provide exceptional customer service to patients, responding to their inquiries and concerns in a professional and courteous manner.
- Collaborate with pharmacists to resolve issues and ensure accurate medication dispensing.
- Prepare and maintain patient profiles, medication administration records, and other documents as needed.
- Triage and file prescriptions according to their eligibility for refill, ensuring timely and efficient processing.
- Follow HIPAA and PSEUDOEPHEDRINE law guidelines, as well as other local and federal laws, to maintain confidentiality and security of patient information.
- Maintain accurate records, including prescription logs and related files, to ensure compliance with regulatory requirements.
- Prepare and submit claims for reimbursement, ensuring timely and efficient processing.
- Evaluate completed prescriptions and authorizations to ensure accuracy and compliance with applicable standards and regulations.
- Perform problem-solving on prescription orders, including Refill Too Soon, to ensure accurate and timely processing.
- High School diploma or equivalent required.
- One year of previous pharmacy technician experience, with exposure to all functional areas, including prescription data entry and medical records.
- One year of experience providing customer service to internal and external customers, including meeting quality standards for services.
- Registered and licensed pharmacy technician by the Kentucky/Indiana Board of Pharmacy in good standing.
- Advanced knowledge of medical terminology, including sig codes and Roman numerals, brand and generic names of medications, and general pharmacy terminology.
- Ability to read, write, speak, and understand the English language.
- Completion of a pharmacy technician training program approved by the Indiana Board of Pharmacy.
- Nationally certified through the PTCB or another approved certifying agency.
- Knowledge of insurance procedures.
- Ability to read, write, speak, and understand the Spanish language.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Excellent customer service skills.
- Excellent problem-solving skills.
- Excellent organization skills and attention to detail.
- Excellent typing and keyboarding skills.
- Ability to learn from a variety of techniques.
- Ability to accept ambiguity and apply decision-making skills to determine course of action.
- Ability to follow established process flows.
- Ability to perform accurately and efficiently when inputting information into computer software.
- Ability to effectively multi-task.
- Strong computer skills, including Microsoft Office products.
- Basic math skills.
- Strong understanding and practice of data entry, medical records, and dispensing systems and equipment.
- Ability to possess and obtain knowledge of medication names - generic and trade.
- Ability to recognize subtle differences in names and numbers.
- Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations.
- Ability to prioritize the needs of the operations with flexibility to meet patient needs.
- Recognizes the importance of patient safety.
- Location of job activities 100% inside.
- Extensive manual dexterity (keyboarding, mouse, phone).
- Use of phone for communication.
- Noise and/or vibrations exposure.
- Frequently reach (overhead), handle, and feel with hands and arms.
- Sit for prolonged periods of time.
- Occasionally stoop, kneel, and crouch.
- Occasionally lift, carry, and move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
I understand this job description and its requirements. I understand this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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