Pharmacy Technician

3 weeks ago


Lakeland, Florida, United States Knipper HEALTH Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician to join our team at Knipper HEALTH. As a Pharmacy Technician - Data Entry Specialist, you will play a critical role in the coordination and processing of patient medication orders.

Key Responsibilities
  • Verify patient information and medication orders to ensure accuracy and compliance with regulatory requirements.
  • Enter new and refill prescription orders into our system, ensuring timely and efficient processing.
  • Provide exceptional customer service to patients, responding to their inquiries and concerns in a professional and courteous manner.
  • Collaborate with pharmacists to resolve issues and ensure accurate medication dispensing.
  • Prepare and maintain patient profiles, medication administration records, and other documents as needed.
  • Triage and file prescriptions according to their eligibility for refill, ensuring timely and efficient processing.
  • Follow HIPAA and PSEUDOEPHEDRINE law guidelines, as well as other local and federal laws, to maintain confidentiality and security of patient information.
  • Maintain accurate records, including prescription logs and related files, to ensure compliance with regulatory requirements.
  • Prepare and submit claims for reimbursement, ensuring timely and efficient processing.
  • Evaluate completed prescriptions and authorizations to ensure accuracy and compliance with applicable standards and regulations.
  • Perform problem-solving on prescription orders, including Refill Too Soon, to ensure accurate and timely processing.
Qualifications
  • High School diploma or equivalent required.
  • One year of previous pharmacy technician experience, with exposure to all functional areas, including prescription data entry and medical records.
  • One year of experience providing customer service to internal and external customers, including meeting quality standards for services.
  • Registered and licensed pharmacy technician by the Kentucky/Indiana Board of Pharmacy in good standing.
  • Advanced knowledge of medical terminology, including sig codes and Roman numerals, brand and generic names of medications, and general pharmacy terminology.
  • Ability to read, write, speak, and understand the English language.
Preferred Qualifications
  • Completion of a pharmacy technician training program approved by the Indiana Board of Pharmacy.
  • Nationally certified through the PTCB or another approved certifying agency.
  • Knowledge of insurance procedures.
  • Ability to read, write, speak, and understand the Spanish language.
Knowledge, Skills & Abilities
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Excellent customer service skills.
  • Excellent problem-solving skills.
  • Excellent organization skills and attention to detail.
  • Excellent typing and keyboarding skills.
  • Ability to learn from a variety of techniques.
  • Ability to accept ambiguity and apply decision-making skills to determine course of action.
  • Ability to follow established process flows.
  • Ability to perform accurately and efficiently when inputting information into computer software.
  • Ability to effectively multi-task.
  • Strong computer skills, including Microsoft Office products.
  • Basic math skills.
  • Strong understanding and practice of data entry, medical records, and dispensing systems and equipment.
  • Ability to possess and obtain knowledge of medication names - generic and trade.
  • Ability to recognize subtle differences in names and numbers.
  • Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations.
  • Ability to prioritize the needs of the operations with flexibility to meet patient needs.
  • Recognizes the importance of patient safety.
Physical Demands
  • Location of job activities 100% inside.
  • Extensive manual dexterity (keyboarding, mouse, phone).
  • Use of phone for communication.
  • Noise and/or vibrations exposure.
  • Frequently reach (overhead), handle, and feel with hands and arms.
  • Sit for prolonged periods of time.
  • Occasionally stoop, kneel, and crouch.
  • Occasionally lift, carry, and move up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

I understand this job description and its requirements. I understand this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


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