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Store Manager

2 months ago

Columbus, Ohio, United States Sally Beauty Full time

Job Summary:

We are seeking a highly motivated and experienced Store Manager to lead our Studio by Sally Beauty team. As a Store Manager, you will be responsible for managing talent, inspiring your team, and ensuring each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.

Key Responsibilities:

  • Manage Talent: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
  • Customer Experience: Ensure every customer interaction is exceptional, providing a personalized and engaging experience that meets their hair and beauty needs.
  • Store Operations: Oversee all store operations, including sales, inventory management, and expense control, to ensure the store meets or exceeds sales goals and maintains a high level of customer satisfaction.
  • Inventory Management: Manage inventory levels, including ordering and receiving products, to ensure the store has the necessary products to meet customer demand.
  • Expense Control: Monitor and control expenses, including labor, inventory, and overhead costs, to ensure the store operates within budget.
  • Sales Growth: Develop and implement strategies to drive sales growth, including promotions, events, and marketing initiatives.

Requirements:

  • Leadership Experience: Proven leadership experience in a retail or beauty industry setting.
  • Customer Service: Excellent customer service skills, with the ability to provide a personalized and engaging experience.
  • Inventory Management: Experience with inventory management, including ordering and receiving products.
  • Expense Control: Ability to monitor and control expenses, including labor, inventory, and overhead costs.
  • Sales Growth: Proven track record of driving sales growth through promotions, events, and marketing initiatives.