Fitness Experience Ambassador
1 week ago
We are seeking a highly motivated Member Support Specialist to join our team at the Culpeper Wellness Foundation. As a key member of our staff, you will play a vital role in shaping exceptional fitness experiences for our members.
About UsThe Culpeper Wellness Foundation is dedicated to helping our members achieve their fitness goals and creating positive experiences for all. We value a supportive work environment where contributions are valued, and opportunities for growth and development are encouraged.
Job SummaryThis part-time position offers flexible hours and the opportunity to make a meaningful impact by providing exceptional service and building long-lasting relationships with members and guests. The successful candidate will possess excellent communication skills, proficiency in Microsoft Office suite and Google Workspace, and at least one year of customer service experience and cash handling experience.
Responsibilities- Greet members and guests with warmth and enthusiasm, setting the tone for their fitness journey.
- Assist with membership inquiries, process payments, and accept reservations with efficiency and accuracy.
- Provide information and assistance over the phone, in person, and through email correspondence.
- Conduct tours of our facilities and enroll new members, guiding them through the process with patience and expertise.
- Ensure the cleanliness and organization of our facility, including restocking supplies and performing tasks to maintain a pristine environment.
- Serve as a first responder in medical or building emergencies, following our Emergency Response Plan to ensure the safety of all.
- Stay informed about classes, activities, and special events at our facility, providing helpful information and assistance to members and guests.
- Must be at least 18 years old.
- Current CPR/AED certification or ability to obtain within 90 days.
- Minimum of one year of customer service experience and cash handling experience.
- Strong communication skills and proficiency in Microsoft Office suite and Google Workspace.
The estimated salary for this position is $15-$20 per hour, depending on experience. If you're ready to shape exceptional fitness experiences and contribute to a positive and supportive work environment, we encourage you to apply.
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