Financial Services Representative

2 days ago


Auburn, New York, United States First Financial Bancorp Full time
Job Title: Financial Services Representative

At First Financial Bank, we are seeking a highly motivated and customer-focused Financial Services Representative to join our team. As a key member of our Branch Management team, you will be responsible for providing exceptional customer service, processing financial transactions, and promoting our banking products and services.

Key Responsibilities:
  • Process customer transactions, including check cashing, withdrawals, deposits, and loan payments, in a timely and accurate manner.
  • Identify and make sales referrals, recommending alternative banking channels as needed.
  • Maintain and balance a cash drawer, ensuring accuracy and attention to detail.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Meet sales and service goals, consistently exceeding customer satisfaction targets.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience interacting with people or customers, preferably in a banking or financial services environment.
  • Demonstrated use of computers and cash handling skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work a flexible schedule, including weekends and extended hours as needed.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our customers.


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