Field Service Technician

4 weeks ago


Center Line, Michigan, United States GravoTech Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at GravoTech. As a Field Service Technician, you will be responsible for providing installation, technical, and repair services for our products throughout the assigned region, including Canada.

Key Responsibilities:

  • Travel to customer locations to resolve equipment issues and repairs
  • Perform technical trouble-shooting, analysis, and repair of equipment, including computer software troubleshooting
  • Maintain positive customer relationships by addressing issues in a thorough and timely manner
  • Conduct regular preventive maintenance on equipment and update customers on new technologies and products
  • Work on-site at customer locations for installation of new equipment
  • Provide training to customers on proper operation of equipment

Requirements:

  • High School diploma or equivalent plus two years of technical training
  • Five years of experience in trouble-shooting, maintenance, and repair of electro-mechanical equipment
  • Ability to meet travel requirements, including travel by car and air travel outside the assigned territory
  • Clear driving record with ability to drive a vehicle in various weather conditions
  • Sound judgment and critical thinking skills with strong technical aptitude for electro-mechanical systems

Preferred Qualifications:

  • Bilingual (English/French)
  • Dual Citizenship (US & Canadian) strongly preferred

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading company in the industry
  • A dynamic and supportive work environment


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