Patient Outcomes Specialist

3 days ago


Lehi, Utah, United States Serenity Healthcare, LLC Full time
About Serenity Healthcare

We are a leading healthcare technology company revolutionizing patient care with advanced medical devices and evidence-based research. Our innovative approach focuses on providing long-term success for patients who have failed other treatments.

Job Description: Customer Care Specialist

As a Customer Care Specialist, you will be the face of Serenity Healthcare, delivering exceptional patient outcomes through one-on-one coaching and commitment to treatment. You will participate in our paid TMS training program, owning the outcomes of patient treatment and driving rapid career growth opportunities.

Responsibilities:
  • Provide personalized support to patients during treatment
  • Promote Serenity's revolutionary technological approach to healthcare
  • Develop strong relationships with patients to ensure successful treatment outcomes
  • Participate in ongoing training and education to enhance skills and knowledge
Requirements:
  • Bachelor's Degree or Equivalent
  • Three years' experience in customer service
  • Excellent communication, interpersonal, and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing circumstances
Benefits:
  • Accelerated career growth opportunities
  • Competitive insurance benefits package
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options


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