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Patient Access Coordinator

2 months ago


Roseau, Minnesota, United States LifeCare Medical Center Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at LifeCare Medical Center. As a Patient Access Representative, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. Your primary responsibility will be to register and schedule patients, ensuring accurate patient identity and demographic information.

Key Responsibilities
  • Register patients with correct patient identity and accurate information within the electronic record system (Epic)
  • Verify insurance coverage and obtain patient consent for treatment
  • Schedule appointments and check in patients
  • Scan consent forms, EKGs, and other documents as requested into Epic
  • Complete missing account information through assigned work queues
  • Work closely with other departments to ensure patients receive services (ED Nursing, Lab, Imaging)
  • Monitor patient and visitor access through the Emergency Department entrance during the night
  • Clean Admitting work area and adjacent public areas when needed
Requirements
  • Education in the medical field, medical office assistant certification, or medical terminology
  • Experience in patient access role preferred
  • Excellent customer service skills
  • Good attention to detail
  • Ability to work independently
Benefits

LifeCare Medical Center offers an attractive benefits package for qualifying employees, including health, dental, and life insurance, short and long-term disability, tuition assistance, a 403(b)-retirement plan, and a generous time off package.