Assistant General Manager

2 weeks ago


Woodland Park, Colorado, United States Spark Car Wash Full time
Job Summary

Spark Car Wash is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for leading a team of associates to deliver exceptional customer service and achieve business objectives.

Key Responsibilities
  • Team Leadership: Recruit, select, and train a team of associates to ensure excellent customer service and operational efficiency.
  • Customer Service: Foster a positive customer experience by identifying opportunities to improve service and implementing solutions.
  • Operations Management: Assist the General Manager in achieving sales targets and controlling operational costs.
  • Quality Control: Maintain high-quality standards for car washing and ensure proper stacking of cars in lanes.
  • Equipment Maintenance: Monitor and maintain equipment to ensure optimal performance.
  • Customer Relations: Resolve customer complaints and escalate issues to the General Manager as needed.
  • Facility Maintenance: Ensure the facility is clean, attractive, and safe for customers and associates.
  • Scheduling: Schedule associates to match business volume and redeploy as needed to ensure smooth operations.
Requirements
  • Education: High school diploma or equivalent combination of education and experience.
  • Experience: At least 1 year in a supervisory experience role.
  • Skills: Strong organizational, planning, and delegation skills; superb communication skills; problem-solving skills; dependability, reliability, responsibility, flexibility, and patience.
Working Conditions
  • The position requires the ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as walking, standing, bending, stooping, and handling of tools/materials as well as lifting up to 50 lbs.
  • The position requires the ability to see details at close range (within a few feet of the observer).
  • The Assistant Manager position works in all types of weather conditions and requires the availability to work a flexible schedule, including some evenings, weekends, and holidays.


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