Upscale Restaurant Server Position

2 weeks ago


New York, New York, United States The Mark Full time

Overview:
Join our team at one of New York's premier dining establishments, where we pride ourselves on delivering exceptional service in a sophisticated environment. Our restaurant boasts a high check average, with potential earnings of approximately $1,300.00 weekly in tips.

Purpose of the Role:
The Server plays a crucial role in ensuring that every guest enjoys a memorable dining experience by providing top-notch, professional, and courteous service.

Key Responsibilities:

  • Embrace and uphold the mission of our restaurant while executing your duties.
  • Follow company policies and procedures as outlined in the employee handbook.
  • Deliver the highest quality service to guests consistently.
  • Demonstrate comprehensive knowledge of our caviar selections and engage guests with insightful recommendations.
  • Treat all guests, colleagues, and vendors with respect and dignity.
  • Arrive on time in the appropriate uniform, adhering to clock-in and clock-out protocols.
  • Foster a collaborative work environment through teamwork.
  • Execute all service steps meticulously.
  • Maintain cleanliness and organization throughout the dining area at all times.
  • Provide exemplary service by utilizing your knowledge of the menu.
  • Participate in daily pre-shift meetings.
  • Complete additional tasks as assigned by supervisors.
  • Engage in a comprehensive training program with ongoing assessments.
  • Verify the identification of guests under the age of 30.
  • Keep accurate financial records for each shift, including discounts and complimentary items.
  • Respond positively to guest requests and inquiries.
  • Attend all monthly training sessions.
  • Approach daily side work with enthusiasm and motivation.
  • Check in with guests to ensure their satisfaction with their meals and overall experience.

Qualifications:

  • Expertise in fine dining service.
  • Knowledge and passion for food and beverage.
  • Ability to lift up to 30 lbs. occasionally.
  • Proven track record of guest satisfaction.
  • Professional appearance that aligns with company grooming standards.
  • A collaborative team player with the ability to multitask and understand both short and long-term goals.
  • Strong attention to detail and ability to meet deadlines.

Experience Required:
Minimum of two years of experience in a front-of-house role within a high-volume, upscale dining venue.

Additional Information:
Ability to work late nights, holidays, and extended shifts as needed.


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