Software Technical Support Expert

3 weeks ago


Orlando, Florida, United States Conti Federal Full time
Job Summary

As an Application Support Specialist at Conti Federal, you will provide technical support and guidance to users of various software applications. Your duties include installing, configuring, updating, and testing software applications; monitoring, diagnosing, and resolving issues and errors; providing user training and documentation; and communicating with vendors and IT staff to coordinate fixes and enhancements.

You will collaborate closely with IT staff and end-users to ensure applications are running smoothly and efficiently. This role requires a strong understanding of software systems, excellent problem-solving skills, and the ability to effectively communicate with both technical and non-technical users.



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