Insurance Relationship Specialist

3 weeks ago


Saint Charles, Illinois, United States David Meisenheimer - State Farm Agent Full time
Job OverviewDavid Meisenheimer - State Farm Agent is seeking a highly skilled Customer Relations Representative to generate exceptional client experiences. As a key member of our team, you will be responsible for managing customer inquiries and resolving issues while maintaining accurate records and collaborating with other departments to ensure customer satisfaction.

We anticipate that the ideal candidate will possess strong communication and problem-solving skills, experience in customer service, attention to detail, and prompt reliability. In addition to a competitive salary, this role offers various benefits, including bonus opportunities based on performance, flexible scheduling, paid time off, training & development, and more. Estimated annual salary: $45,000 - $60,000.

The responsibilities of this position include:
  1. Managing customer inquiries and resolving issues in a timely and professional manner.
  2. Maintaining accurate and up-to-date client records, ensuring seamless communication and collaboration between departments.
  3. Collaborating with colleagues to develop and implement customer retention strategies.
  4. Engaging in needs-based sales conversations to drive business growth and revenue.

Required Skills and Qualifications
  • Strong communication and interpersonal skills to effectively interact with customers and colleagues.
  • Experience in customer service, preferably in an insurance or financial services environment.
  • Attention to detail and accuracy when maintaining records and communicating with clients.
  • Prompt and reliable demeanor, with a commitment to delivering exceptional customer experiences.


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