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Customer Service Representative

2 months ago

Maplewood, Minnesota, United States Sherwin-Williams Full time
About the Role

As a Customer Service Representative at Sherwin-Williams, you will play a critical role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to work closely with customers to understand their needs, provide expert advice on our products, and ensure timely resolution of any concerns.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
  • Determine customer needs and present relevant products and services
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures
  • Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment
  • Load and unload delivery trucks, ensuring timely and safe delivery of products
  • Maintain in-stock and presentable condition of assigned areas, meeting company standards
Requirements
  • At least one year of experience in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
  • Physical ability to retrieve material from shelves and floor stacks, lift, and carry up to 50 lbs
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that values diversity, equity, and inclusion.