Server Support Specialist
4 weeks ago
At Botanic, we are seeking a skilled Server Support Specialist to join our team. As a Server Support Specialist, you will play a vital role in ensuring the smooth operation of our dining room. Your primary responsibility will be to provide exceptional support to our servers, ensuring that our guests receive the highest level of service.
Key Responsibilities:
• Prepare the dining room for service by setting tables and ensuring all condiments, napkins, and utensils are readily available.
• Protect the establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Stay updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items.
• Keep the kitchen staff informed by noting the timing of meal progression.
• Help serve orders by picking up and delivering patrons' choices from the bar and kitchen.
• Respond to additional patron requirements and observe the dining process.
• Maintain table settings by removing courses as completed, replenishing utensils, and refilling water glasses.
• Contribute to the team effort by accomplishing related results as needed.
• Perform basic cleaning tasks as needed or directed by the supervisor.
Requirements:
• Previous serving experience is preferred.
• Excellent oral communication skills are required.
• Positive interpersonal skills are required.
• Must speak English fluently and be able to write in basic English.
• Ability to listen and work in a fast-paced environment.
• Ability to lift and move heavy objects and stamina for standing and walking for long hours.
• Dexterity for dealing with objects that are fragile or otherwise need careful handling.
• Critical thinking and problem-solving skills.
• Organizational skills and attention to detail.
Assistant Top Skills & Proficiencies:
• Knowledge of Food Service Regulations.
• Lifting.
• Verbal and Written Communication.
• Flexibility.
• Basic Math.
• Customer Service.
• Resolve Conflict.
• Teamwork.
• Organization.
• Energy Level.
• Thoroughness.
• Professionalism.
• Client Relationships
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