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Pet Resort Receptionist
2 months ago
Position Overview:
As a vital member of our front desk team, you will deliver exceptional customer service that mirrors the standards of a luxury establishment. Your responsibilities will include welcoming pet owners, managing check-ins and check-outs, and ensuring the safe transfer of pets to and from their accommodations or play areas. You will also be responsible for maintaining accurate records, overseeing the inventory of personal items, and ensuring a clean and organized environment.
Key Responsibilities:
- Greet pet parents warmly and assist them with their needs.
- Manage the check-in and check-out process efficiently.
- Handle pets with care, ensuring their comfort and safety.
- Maintain cleanliness and organization of the resort.
- Communicate effectively with pet owners through various channels.
Qualifications:
- A genuine love for animals and a commitment to their well-being.
- Strong passion for providing quality service and attention to detail.
- Ability to collaborate with team members and support other departments.
- Friendly demeanor and positive attitude towards guests and colleagues.
- Dependable and punctual, as your presence is crucial to the team and our guests.
Physical Requirements:
- Comfortable working with dogs of all breeds and sizes.
- Physically capable of lifting up to 60 lbs and standing for extended periods.
- Willingness to work in various weather conditions.
Benefits:
We offer a comprehensive benefits package for full-time employees, including health and dental insurance, life insurance, a 401(k) plan with matching contributions, and paid time off. Employees also enjoy discounts on pet services and access to mental health resources.
Career Advancement:
We value hard work and dedication, providing numerous opportunities for career growth within the pet care and veterinary fields.
