Gatekeeper

24 hours ago

Richmond, California, United States Douglas Aquatics Full time

Job Title: Gatekeeper

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Description:

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  • \
  • A gatekeeper at Douglas Aquatics is responsible for managing and enforcing facility entrance procedures.\
  • The role requires the ability to work independently and as part of a team to maintain a safe and clean environment.\
  • The gatekeeper will be the first point of contact for patrons and must provide excellent customer service.\
  • Punctuality and reliability are essential, as well as the ability to follow established protocols and procedures.\
  • The estimated annual salary for this position is $45,000 - $55,000.\
  • This is a full-time position with regular working hours and occasional overtime may be required.\
  • The successful candidate will have the opportunity to develop their skills and knowledge in customer service, conflict resolution, and time management.\
  • Douglas Aquatics offers a competitive compensation package, including benefits and opportunities for career advancement.\
  • Key responsibilities include:\
    • \
    • Managing facility entrance procedures, including guest registration and pool pass collection;\
    • Providing exceptional customer service to patrons;\
    • Maintaining a safe and clean environment, including the gate area and surrounding facilities;\
    • Working effectively in a team environment and communicating with colleagues and management;\
    • Resolving conflicts and addressing patron issues in a professional and courteous manner;\
    • Ensuring confidentiality of patron information and maintaining accurate records.\

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