BMW Genius Delivery Specialist
1 week ago
Company Overview
">BMW Jaguar Land Rover Tallahassee is a reputable dealership committed to delivering exceptional customer experiences. As part of our team, you will be responsible for ensuring that our clients receive the highest level of service and support.
">Salary: $45,000 - $60,000 per year, depending on experience
">Job Description
">We are seeking a highly skilled BMW Genius Delivery Specialist to join our team. In this role, you will be responsible for delivering new and certified used BMW vehicles to customers, providing personalized support and guidance throughout the delivery process. Your primary focus will be on ensuring that our clients feel confident and comfortable with their new vehicle.
">Your Key Responsibilities:
">- ">
- Ensure that all pre-delivery checklists are completed accurately and efficiently">
- Program personalized settings for each vehicle prior to delivery">
- Set clear expectations with customers regarding the delivery process and timeline">
- Assess customer knowledge and priorities to tailor the delivery experience">
- Provide comprehensive overviews of vehicle systems, features, and technologies, focusing on customer comfort and retention">
- Resolve technical issues related to vehicle technology">
- Support customers at the service drive">
- Deliver vehicles off-site, as required, and occasionally on-site">
- Maintain the highest level of customer satisfaction (CSI) consistent with department goals">
- Other duties may be assigned based on company needs">
Required Skills and Qualifications:
">To succeed in this role, you must possess excellent interpersonal and communication skills, along with a strong customer service background. You should also have the ability to complete detailed paperwork and maintain a professional appearance and demeanor at all times.
">Benefits:
">We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Other benefits include:
">- ">
- Medical, dental, and vision insurance">
- Paid Time Off (PTO)">
- Short- and long-term disability coverage">
- Life insurance">
- Flexible spending accounts">
- 401K with company match">
- The stability of an established company">
- Opportunities for growth and advancement through training">
- Opportunities to serve your community">
- A safe and environmentally conscious work environment">
Why Choose Crown?
">Crown Automotive is a family-owned business since 1969. We care about our community and actively support local organizations, such as Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, John's Hopkins All Children's Hospital, the National Pediatric Cancer Foundation, and H. Lee Moffitt Cancer Center. We're proud to be recognized as a Top Workplace in 2021 and 2022 by the Tampa Bay Times.
">Come Grow with Us
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