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Maintenance Technician II

2 months ago

Mechanicsville, Virginia, United States CarMax Full time
About the Role

The Maintenance Technician II is a key member of the CarMax facilities team, responsible for ensuring the smooth operation of our Home Office. This role requires a strong technical background, excellent communication skills, and the ability to work independently.

Key Responsibilities
  • Lead the monitoring activities of vendors related to building operations and maintenance
  • Monitor vendors performing periodic operational testing of critical equipment and systems
  • Perform facilities maintenance projects and work throughout the facility
  • Primary contact to retrieve and respond to customer's facility needs that are submitted through the facilities information system and assigned by supervisor
  • Primary liaison to receive and react to emergency requests and after-hour requests
  • Perform light-duty installations of furniture, fixtures, and accessories
  • Oversee all facilities systems, including general repairs, electrical, HVAC, plumbing, and fire systems
  • Oversee and perform in-house moves and furniture reconfigurations
  • Setup and breakdown of special events, special meeting setups, and company assemblies
  • Perform the maintenance and inventory of all facilities supplies, equipment, and tools required for operation
  • Participate in action plans for building safety and emergency standards
Requirements and Qualifications
  • Must be available for 24-hour emergency calls
  • Must have a valid driver's license
  • Mechanically diverse with tools
  • Strong customer service skills and positive attitude
  • Attention to detail and ability to handle multiple tasks on time-sensitive schedules
  • Ability to work well with all internal levels of the company and with outside vendors
  • Ability to plan and organize work in order to accomplish tasks in a timely manner
  • Ability to read and understand architectural drawings and building blueprints
  • Ability to communicate clearly and effectively (written and verbal) with both associates, managers, and vendors
  • Demonstrate active listening skills
  • Read the situation and adapt communication appropriately
  • The position requires basic mathematical skills
  • Must be able to troubleshoot and problem-solve under pressure
Education and/or Experience
  • 3-6 years of facilities and/or building systems maintenance experience preferred
  • Knowledge of building systems, including HVAC, electrical, and plumbing
  • Knowledge of building codes and regulations
  • Computer experience (Microsoft Office, email, building systems)